New Customer User

[Krat0s]

Hi, I decided to buy a serial and become a new customer. I heard that I can access a new forum and exclusive content. Iґm still waiting for the email with the serial, can u check that? Thanks.

[Tomzi]

Same here. According to this sticky we should send a pm to Netsoerfer but that's not allowed, I tried. Hope some admin will see this thread.
BTW, my registration might have been a little chaotic, considering that the first payment (Hungarian VISA) was first reported to have failed by share-it, then I used another card (Japanese VISA), this time it succeeded. After a week, however, I received a mail from share-it that my first payment too was successful. To avoid having paid for registration 2x, I cancelled the first (problematic) one. Hope DT team did receive my money.

[_id_]

DT team is too busy atm. Cant tell you why Hold your breath peeps, everything will be ok as soon as possible.

[Copytrooper]

We'll check what's going on.
We apologize for any inconvenience.

[Krat0s]

Nothing happens, no news and no changes. I think DT Team have the sufficient time to give me customer privileges...

[LocutusofBorg]

hmm. definitley here goes something wrong. We will check this,
nevertheless, we grant you access now.

[Krat0s]

Thank you LocutusofBorg. I have my privileges now. Cheers !!!!

[PostApoc]

I don't have customer access and I have waited 14 days. Would appreciate some feedback

[DeeMon]

I don't have customer access and I have waited 14 days. Would appreciate some feedback

Dude, same problem here.I purchased DT Pro 27.06.2007 and still got no customer tag.I PM-d admins-no luck, contacted after 10 days through disc-soft support ticket-still no answer.I would appreciate if someone answers our questions here.Anyone?

[killer32]

Dude, same problem here.I purchased DT Pro 27.06.2007 and still got no customer tag.I PM-d admins-no luck, contacted after 10 days through disc-soft support ticket-still no answer.I would appreciate if someone answers our questions here.Anyone?

Still wating too

[caylhean]

Locutus is ill, some guy in holidays. He mentioned in another
thread he take care of it next days

[DeeMon]

I am still waiting.Is there any particular reason why am i not granted customer status even after almost one month from purchase day?
Would appreciate some feedback on this.

[doctoren]

I too haven't got access to the customer forum. Bought my license 26-06-2007.

[xedoc]

The same thing comes to me, bought it at 30th june. Still waiting. They should optimize the communications between the reseller and the board.

[omikrondelta]

Same problem here, although I already posted my case in a thread and wrote an e-mail to Locutus. But so far, I have not recieved an answer. Would be nice, if someone could clear things up for me.
My post had the title "Am I a Customer", if someone wants to look, at hat I wrote about my case.