Start connection problem when i try enter email in ''DAEMON TOOLS PRO ADVANCED''

[black-ninja2008]

This is the first time that i am using the DT PRO ADVANCED, but when i try run it, it load and say for me enter my e-mail address. When i put my e-mail and press OK, appears the error ''connection to server failed, please check your internet connection and any firewall software you may have.''

what i do?? i have my connection working fine here...

[Jito463]

Do you use a proxy? Could your firewall be blocking access for DTools Pro?

[killer32]

This is the first time that i am using the DT PRO ADVANCED, but when i try run it, it load and say for me enter my e-mail address. When i put my e-mail and press OK, appears the error ''connection to server failed, please check your internet connection and any firewall software you may have.''
what i do?? i have my connection working fine here...

I'm having the same issue...it appears disc-soft server is down

[Blazkowicz]

@killer32
Disc-soft is up again.

@black-ninja2008
When have you bought the advanced version?

[mierdatuti]

Hi I've the same problem that black-ninja2008. It puts me an error "Error. Connction to server failed, please check your internet connection and any firewall software you may have". I have the firewall disable and the same error. Any help?


Thanks a lot and sorry for my english

[black-ninja2008]

i get DT pro Advanced in 27th setember, but i cant load, because when i try send my e-mail... it dont connect.... i am us9ng ADSL and firewall is not blocked it...

[B4RTUK]

I have the same problem. I think is an issue with router ports, can you tell me which port is used when the email is sent?
Thanks.

[bismax]

To all the guys having problems:

Use the support at disc-soft.com!

You've paid for it, so use it, because they can help you even better than us.

[Battosai]

I had the same problem and found a solution. mierdatuti said he's sorry for his English and my English is also not very good. So we have something in common and that's a non-English windows Version.
Deamon Tools created a folder named "DAEMON Tools Pro" under C:\Documents and Settings\All Users\Application Data
You have to copy that Folder to
C:\Documents and Settings\All Users\[Application Folder in your language] In my case its the folder "Anwendungsdateien" for the German Windows Version.