DVD drive freezes

[ducks137]

I'm having trouble getting my DVD drive to work properly. When I insert a disc the drive starts up, the busy light comes on, but then it just starts to freeze and never loads the disc. I recently used Daemon Tools but have since uninstalled. I looked through the forms but I can't seem to find a solution. I'd appreciate any help. Thanks.

[SUPPORT2]

Hello
To figure out that DAEMON Tools and SPTD did not cause the problem, please find and download SPTD setup for your architecture (32 or 64 bit) on disc-tools.com. Then use SPTD setup to uninstall SPTD and reboot your system.
So, DAEMON Tools and SPTD are not installed in your system. Is the problem with your DVD still there?
If yes, I think you will probably need to contact service center.