Physical CD/DVD Drive Missing from Explorer, Virtual Drive Missing too!

[Mobab]

After using the virtual drive for about a week, or so I stopped using it a for couple of days. Then I went to use it again, and it said that the disc was not present, even though I had mounted the image. I looked in the explorer to see if it showed up there, but I found that both my real and virtual cd/dvd drives have dissapeared completely. The real one doesnt show up in apllications when I insert a disc (example: windows media player, itunes)
I'm using windows vista, toshiba laptop too if that is relelvant.

Any help would be GREATLY appreciated since I can no longer use CD's/DVD's!

[Terramex]

Which Daemon Tools version do you have installed ?
Are the drives still listed in Device Manager, maybe with some error code in properties ?
Any suspicious entries in Windows event viewer ?

What software was installed in the meantime (if at all) ?

[Blazkowicz]

It's also possible you have faulty filters, download ImgBurn, start program, Tools, Filter Driver ...

And tell us what's written there.

[Mobab]

Fixed:

Ironically, I just got a response from another forum that showed me a fix. It seemed to pertain to my disk drive in particular and had no connection to daemon tools, just coincidental.
http://www.iq.sony.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=CISCV3,Company={46BFA530-E01F-4F7C-B98B-69C2AA06051B},Case=Obj(473435),TS=externalv4,T=cas e.tem,VARSET_MODELNUM=,VARSET_OBJ=473435,VARSET_TO P=TRUE,workstage=all,question=ref(QC):ord(1),quest ion=ref(QB):ord(1)#
that is the link to my fix, for you curious people.

[Underheaven]

Common Problems and Solutions

This information was posted about 5 years ago before our forum even had 500 posts!!!! The Sony webpage is a copy of the guide (basically) already posted here. Please read the guides and information in the Announcements and Common Problems and Solutions sections.

Common Problems and Solutions: My real cdrom/dvdrom drives are missing