Unable to run Daemon Tools after registry clean

[petr365]

Hi, I've got the problem with running DT(all versions) after trying to remove traces of the old version from the registry manually.

I may have removed some critical keys... so could anyone help me to solve this kind of problem...

Thanks!

[Blazkowicz]

trying to remove traces of the old version from the registry manually.

Any reason why you tried that?


Anyway try to reinstall DT.

[petr365]

The thing was that I had a problem with removing the previous version. "Setup can't be validated" something like that. So I was suggested to try to remove it manually through registry cleaning.

I've tried to reinstall both the newest version of DT and 4.12 which i had before but none of them were running...

[Blazkowicz]

And which error do you get now?

[petr365]

I just can't launch neither dtagent.exe nor the main executable file.... and when i tried to install v4.12 the problem was just the same. But in this version when i tried to launch dtagent there was a message that DTprohlp.dll can't be executed by windows or is broken.

[Blazkowicz]

So when you double click on DTProAgent or DTPro.exe nothing shows up?

Which 4.12 version did you tried btw and which Windows version are you running?

[petr365]

yes, when I double click i just get nothing. But it also (like 4.12) tries to open dtprohlp.exe instead of opening agent. And when i try to open the main executable file it crashes while checking the license (it's a trial version registered on the official web site).

I tried DTpro 4120220Advanced. I'm running Vista 32-bit.

[Blazkowicz]

In which file it crashes (there should be a dialog which indicates which file crashed)?

[petr365]

if you mean running dtpro.exe there is no dialog. there is only a message that the application is broken. and from the startup picture i could guess that it tried checking the license.

[Blazkowicz]

Do you have AVG Antivirus installed?

[petr365]

no, i have Norton Internet Security 2009 and Ad-aware(i shut it down before installing).

[Blazkowicz]

You can try to add install folder to exclusion list, maybe these programs have also problems with DTProHlp.exe like AVG has.

Otherwise i guess you are currently talking about 305?

[petr365]

Great, now it does work! the problem was in the directory to install... i've changed it to default one (program files) and everything began working thanks!!