error code 14

[stepheng567]

hello, i recently had a virus and had to install spyware docter, malware bytes anti malware, and ms security esseintials. after the virus was removed i uninstalled all of these programs with their uninstallers. now i get error code 14 when im trying to install deamon tools. I dont not have any other virus software running. i can actualy install deamon tools in safe mode, but even afterwards if i try to run it (even in safe mode) i get the kernal debugging error. i have tried many of the solutions but nothing has worked. i ran deamon tools fine before but ever since i installed these anti virus things it wont let me run deamon tools, even though i have uninstalled them

[Blazkowicz]

Check if there is some process still running from Spyware Doctor.
Also check if you have installed ZoneAlarm toolbar.

[stepheng567]

I actually just now finished googleing every single process running in my task manager, and none of them have anything to do wioth a malware program, or virus scanner. i do not have zone alarm or its toolbar on my pc.

[Blazkowicz]

If you would post all running processes I may can help you.

[stepheng567]

agcp.exe, audiodg.exe, csrss.exe, dwm.exe, explorer.exe, lsass.exe, lsm.exe, plugin-container.exe, searchIndexer.exe, services.exe, sidebar.exe, slsvc.exe, smss.exe, spoolsv.exe, svchost.exe, takseng.exe, UI.exe (my wifi adapter), wininit.exe, winlogon.exe, wmiprvse.exe

thats all of em, im on windows vista btw, and thanks for any help

[Blazkowicz]

Have to check it tomorrow on my Vista VMWare, i guess you have SP2 installed.
And I guess this also happens when you close firefox's plugin-container.exe and agcp.exe (Silverlight)?
You may post the content of startup tab and services tab in msconfig.exe.

And I guess you already rebooted after uninstalling those security softwares.

[stepheng567]

my services tab list is very long, I have disabled most things from starting up already. I dont have any service packs installed. like i said, I was using deamon tools fine before i installed these anti virus things. I had deamon tools set to start up with windows and be in my task bar. after i installed spyware bot s&D and restarted my comp all of a sudden i get the kernel error. and deamon tools would no longer start. I uninstalled spybot, and restarted..uninstalled deamon tools, but now whenever i try to install or use deamon tools i get these errors. all of a sudden it is un-usable. along with other programs of the sort, like alcihol ect. I have gone as far as to uninstall every single virus protection software i had. i disabled windows firewall, and windows updates, and unchecked them from my startup.

[Blazkowicz]

Services tab shouldn't be long if you check the checkbox there to hide M$ services.

[stepheng567]

i assume were still talking about the task manager, and the service tab in that. there is no check box to remove ms services there

[Blazkowicz]

No, I'm currently talking about msconfig.

[stepheng567]

ok, the services are :
(which are all actually already unchecked)

apple mobile device (ipod)
ati external event utility
bonjour service (ipod)
ipod service (ipod)

the startup tab:

microsoft windows operating system
stardock objectdock
54m wireless usb adapter

i would like to add also
that there are others in
this startup but I have unchecked these
so that they do not start up
so i didnt bother listing them.


sorry about the confusion, thanks for the quick reply =)

[Blazkowicz]

You may try to disable stardock objectdock for testing purposes and then reboot.

[stepheng567]

I disabled stardock, rebooted..didn't make a difference still getting error code 14

[Blazkowicz]

Probably still some DLL of Spyware Doctor loaded, you may try to kill explorer.exe and then start DT through Task manager (Start -> Run).

You may ask PC Tools (Developer of Spyware Doctor) for a complete uninstall tool as there seems something is still loaded from it. Other software you listed doesn't affect DT at all.

[stepheng567]

well this is getting ridiculous. I re-installed spyware docter, rebooted, and then uninstalled it with revos uninstaller, removing it, and all associated .DLL with it. STILL ERROR CODE 14..wtf..