I tried the microsoft fixit and it still isn't working for me
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DTSOFT Virtual CdRom Device Failed. Help? :(
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Along with other people in this thread I'm having the same problem where it's telling me that device driver software was not installed successfully as seen here http://i.imgur.com/OCqUG.png I've tried reinstalling but that didn't do anything. When I'm looking at my deice manager this is what I see http://i.imgur.com/E1pGZ.png if that helps. I tried renaming Rename "C:\Windows\System32\DriverStore\INFCACHE.1" file and reinstalling after rebooting but that did not work either I am using Windows 7 64 Bit and Daemon tools pro 520-0348
I'm hoping someone could help me out here because this is really making me PO'ed now I've been using DT for a while now and this is the first time I've ever seen anything like this.
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Already tried the Microsoft FixIt mentioned in post #14 ?
If the FixIt couldn't find/fix problems please attach/upload a zipped Autoruns arn file (no installation required).
Additionally, please download this tool: http://www.bustrace.com/downloads/devfilter.exe
Run it, highlight your optical drive on the left, then highlight upper/lower filters on the right.
Which filters are installed on your system ?I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.
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Filter Driver Load Order Professional software bus analyzers, USB, SCSI, iSCSI, SAS, ATA, ATAPI, Fibre Channel, and more!
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Upper Class Filter: GEARAspiWDM
Device Object: DTSOFT Virtual CdRom Device
Lower Filter Drivers: No Lower Filter Drivers specified for this device
Driver Name: gearaspiwdm.sys
File Location: c:\windows\system32\drivers
File Description: CD DVD Filter
File Version: 2.02.00.01 [2.2.0.1]
Product Name: CD DVD Filter
Product Version: 2.02.00.01 [2.2.0.1]
Company Name: GEAR Software Inc.
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Please first try the Microsoft FixIt solution, reboot.
Do you have GEARAspiWDM (or the like) in the Add or Remove programs list ? If so, uninstall and try to add a device in DT.
If not, please uninstall DT&SPTD, reboot and use this installer: Driver updates - GEAR Software
Reboot and then right away uninstall the GEAR driver, reboot, reinstall DT.
Also please describe your problem more detailed.
I provided a generic answer for problems with GEARAspi.Last edited by Terramex; 20.11.2012, 14:39.I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.
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Originally Posted by SUPPORT2 View PostJudic, try the following way:
1. Uninstall DTLite.
2. Rename "C:\Windows\System32\DriverStore\INFCACHE.1" file and reboot your system.
3. Then install DTLite again.
Searching in setupapi.log I've found that your system cannot find and install standard MS cdrom.sys driver for DT virtual drive.
I hope proposed way to fix the problem will help you.
I'm having the exact same problem described in the original post and it's really angering. Any help would be amazing.
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