DT Ultra Crash

[jacemg]

Just installed DT Ultra, crashes whenever launched. This is a clean installation of Windows 7 x64 with .Net Framework 4. See eventvwr info below:

Application Error:

Faulting application name: DTUltra.exe, version: 1.0.0.0, time stamp: 0x519dfe3c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434352
Fault offset: 0x0000c41f
Faulting process id: 0x10a8
Faulting application start time: 0x01ce6ec6a70614f4
Faulting application path: C:\Program Files (x86)\DAEMON Tools Ultra\DTUltra.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: e59ff927-dab9-11e2-a040-c8be19d384f4

.Net Runtime Error:

Application: DTUltra.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
Stack:
at DTClient.App.UseAgent()
at DTClient.App.OnStartup(System.Windows.StartupEvent Args)
at System.Windows.Application.<.ctor>b__1(System.Obje ct)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.Invok eImpl()
at System.Windows.Threading.DispatcherOperation.Invok eInSecurityContext(System.Object)
at System.Threading.ExecutionContext.runTryCode(Syste m.Object)
at System.Runtime.CompilerServices.RuntimeHelpers.Exe cuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invok e()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(In tPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation( System.Object)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.InvokeImpl(Sys tem.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(Syste m.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl( System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(Syst em.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Ob ject)
at System.Windows.Application.RunInternal(System.Wind ows.Window)
at System.Windows.Application.Run(System.Windows.Wind ow)
at DTClient.App.Main()

[SUPPORT1]

Hello,
Probably, such issue can be caused by third-party software incompatibility. Please, run “Problems Reports and Solutions” in Windows 7 Control Panel. There, search for this problem, and the exact date when it started.
Then, run “Programs and Features”, again in Windows 7 Control Panel, and search for the softwares, I’ve installed just before that date.
You can find software, caused this problem.