Blue screen when trying Install/Uninstall DAEMON TOOLS

[auser10]

I can't uninstall DAEMON Tools Lite. When i try to uninstall i get bsod. I tried removing it manually but when i try to install it again, after manual removing, i also get blue screen.
Here is the minidump file
*LINK removed*
OS: Windows 7 ultimate 64 bit

[Terramex]

Don't know if it depends on the IP region, but to get the dump file one would have to use their download manager.
Therefore i removed your link. Just zip the dmp file and attach it to your next post.

Additionally, please download this tool: http://www.bustrace.com/downloads/devfilter.exe
Run it, highlight your optical drive on the left, then highlight upper/lower filters on the right.
Which filters are installed on your system ?

[auser10]

I'm sorry, but i can't attach a file to the post. When i click "Add files" in the "Manage Attachments" window it redirects me to the main page of the forum. I tried with different browsers. Please, tell me what file hosting is available to you and i will upload there my dump file.

I downloaded "Filter Driver Load Order". You asked me to highlight my optical drive on the left. If you mean my virtual optical drive - i removed it after manual uninstall. If you mean my hardware drive, i will post an image.

[Terramex]

Please, tell me what file hosting is available to you and i will upload there my dump file.

e.g. Zippyshare.com; yours was "available" as well, but solely with their Download Manager.

Also please attach/upload a zipped Autoruns arn file (no installation required).

As the forum provides more of an additional/secondary user-to-user support please also contact
the official support team with reference to this thread.

[auser10]

Mini dump
Zippyshare.com - 111913-6973-01.dmp
AutoRuns
Zippyshare.com - AutoRuns.zip

Thanks you for your help. I will also contact support tomorrow.

[Terramex]

I'm certainly no expert in this field, but i would test the DT (un-)installation with deactivated/uninstalled NVIDIA graphics driver.

Maybe it's also worth a try to temporarily disable all non-Microsoft services to narrow down a possible conflict.
How to perform a clean boot in Windows 8.1, Windows 8, Windows 7, or Windows Vista
or https://support.steampowered.com/kb_...8043-EUJN-5239

[auser10]

I tried uninstalling nvidia drivers and also clean boot. But this didn't help
I uploaded dump files that were generated in clean boot and without nvidia drivers

Zippyshare.com - dumps.zip

This is what i got from official support

Make sure, that you tried uninstall DTLite manual correctly. Here is a link (Removing DAEMON Tools Lite manually | daemon-help.com), please, remove DTLite following this guide. Then, try install latest DTLite 4.48.

[Terramex]

Running out of ideas, sorry
Hope the support can read out more of the dumps.

An important final remark; take a closer look at this: d:\webservers\denwer\boot.exe
At least according to this thread it's not typical for Denwer: Kaspersky Lab Forum > 7.0.1.325

[auser10]

Official support helped me to solve my problem.
The solution was to delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servi ces\dtsoftbus01" in registry.

[Terramex]

Thanks for getting back here with the solution