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Why are you unable to unmount? If you get "Unit is locked" message, check if some game exe is still running in background due to buggy protection, thus still sending lock drive request - end the process via task manager.
Un-installation should be done via control panel -> software. If it fails due to some problem on your system check thread about error 25002 in common problems and solutions forum, reboot after un-installation.
Everybody be cool! You, be cool!
They'll keep fighting! And they'll win!
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