Can't install the latest version

[fverret]

Operating System: Windows XP Home Edition - French
Burning Software: Nero Startsmart
Anti-virus Software: Norton
DAEMON Tools Version: 3.47

When I try to install 3.47, the installation goes well until the BSOD shows up and my system reboots. I do not have any Star-Force protection driver, by the way.

I also tried installing 3.46 and the installation works, but when I try to run it I get the "Virtual SCSI driver not detected". What could be the problem here?

[Copytrooper]

Check if you've minidump (in Windows\Minidump folder) related to that BSOD, if so send newest file to support@daemon-tools.cc with reference to this thread.

[fverret]

Will do. Thanks.

[DigitalMessiah]

Virtual SCSI Drive Not Detected

Operating System: Windows ME
Burning Software: InCD
Anti-virus Software: McAfee
DAEMON Tools Version: 3.47

ok so i saw something about this and some minidump folder in windows... well there ISN'T a minidump folder in windows on this pc.... but i JUST installed and rebooted the DTools and i get this message... little help plz?

[Underheaven]

Re: Virtual SCSI Drive Not Detected

Oooooh. Windows Millenium. Did you ever have any previous versions of DAEMON Tools on the computer?

Did you reboot always when prompted? You could try to uninstall DAEMON Tools, reboot, then perform a manual uninstall (see the first sticky in the Common Problems and Solutions forum), reboot, then install DAEMON Tools again.

[DigitalMessiah]

had the program before, uninstalled it for some reason.... then i went to reinstall it and i got this problem...

[Underheaven]

Re: Virtual SCSI driver not detected

Well, it took me a few days to reply...

Ok, the reason why I was asking is because there are just two reasons you'll see that message after a new install.

(a) your daemon.exe version differs from the version of the installed DAEMON Tools driver
(b) the DAEMON Tools driver(s) is not installed at all

My guess is the uninstallation of the previous version failed at some step. What is the version number of the previous installation (i'm probably going to direct you to download the installer for that specific version) and did you change the driver names upon install of the older or most recent version of DAEMON Tools?

[DigitalMessiah]

no clue.... from the moment i first installed the program it was on 3.47... the latest.. uninstalled it, then a few months later reinstalled 3.47.... sooo i dunno what the deal is

[ThOR*]

Operating System: Windows XP Professional
Burning Software: Nero Start Smart
Anti-virus Software: Norton Internet Security
DAEMON Tools Version: 3.47

I have the same problem with the virtual scasi driver. I have rebooted my tower an then there is the error. I had no problems before.... i have deinstalled DT und reinstalled it but still the samer. Virtual SCASI Driver not detected. But why? Is it maybe cause i have installed Anti-Blaxx?

[arziq]

scsi driver

Operating System: xp pro
Burning Software: nero
Anti-virus Software: nod32
DAEMON Tools Version: 3.374

same problem!!!! HELP!!! restarted my pc and then this error comes up @viritual scsi driver not detected@ admin please help???

[Underheaven]

Common Problems and Solutions

Ok, a bunch of people are writing in this thread about that error message. It's a pain in the next, but just use the control panel to uninstall DAEMON Tools. Then perform a manual uninstall following the instructions in the first sticky in the Common Problems and Solutions forum. Reboot after deleting any files from the hard disk or making any changes to the registry. Post here in the forum if you get stuck on any of the manual uninstall steps. Then reboot and install DAEMON Tools again. Hopefully you won't see the Virtual SCSI driver not detected error message, if so - we'll have to find another solution.

p.s. Copytrooper recommended this : http://www.daemon-tools.cc/dtcc/port...pic.php?t=3916 I'd try that first because its a little simpler than a manual uninstall.

[arziq]

yes sure done that.. but when i tried to innstall again thies error message comes up @some driver has invalid name or conflict with other file or services in the system. please make sure you have rebooted after removal of software using same names@... so iu cant innstall DT again... please help!!! :roll:

[Copytrooper]

Check related thread in common problems and solutions forum to remove Daemon Tools leftovers manually, reboot, then re-install.

[mementh]

Operating System: windows xp service pack 2
Burning Software: nero
Anti-virus Software: norton av
DAEMON Tools Version: 3.47

i am having a simalar problem.. it seems it gets to the point of installing the scsi driver and then windows xp sp2 dies

then it will reboot and i can see the pnp bios deal but no scsi.

whats going on?

[Underheaven]

BSOD / minidump?

"then windows xp sp2 dies "

Do you get a BSOD? If there are memory dumps related to this crash inside your %systemroot%\Minidump (or wherever you have windows configured the save folder) you can email them to support@daemon-tools.cc with a reference to this thread.