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  • Problems with uninstalling and reinstalling

    Operating System: Windows XP, sp2
    Burning Software: Nero newest version
    Anti-virus Software: NOD32
    DAEMON Tools Version: 3.74

    When I try to install/uninstall deamon-tools i get this error.
    Device setup error: code 25038 (0x61CE), 0(0x0) Contact your support personnel.

    I have tried several of the steps mentioned in some posts, but havent been able to get it to work..

  • #2
    What exactly did you try?
    Also take a look at the thread about error 25002 in common problems and solutions forum.
    Everybody be cool! You, be cool!
    They'll keep fighting! And they'll win!

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    • #3
      * Sticky: Error 25002 (invalid driver names or driver conflict), or how to remove Daemon Tools drivers

      * When installing, setup fails to uninstall old version

      After trying to remove all trace of deamon-tools in regedit, i tried to uninstall everything else that had something with deamon-tools also.

      But After i deleted the strings mentioned in * When installing, setup fails to uninstall old version it somehow worked. The installer didnt give me the choise between upgrade or uninstall anymore, and i was able to install it again.

      So at the moment it works. Thanks for a great site and a great forum with good explainantions on problems that can occure

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