blue screen after install

[dfinocch]

Blue screen after install

Operating System: Windows XP SP2 - French
Burning Software: Nero 6.6.0.15
Anti-virus Software: Norton Internet Security 2005
DAEMON Tools Version: 3.47

I had the same problem.
At the end of install, one window popped up asking to install 'PnP BIOS Extension'. After it, another to install 'SCSI Controller'. During installation of this second driver, I got the blue screen.

After reboot, blue screen again. Not immediately, but after a while (the Daemon tray icon was there since a moment, I had the time to open the Device Manager, in fact it was just after Norton Security tray icon appeared).

In safe mode, blue screen too, unless I pressed ESC to avoid loading d347bus.sys.

In safe mode I tried uninstalling SCSI device, but at reboot I got blue screen again. So I removed the d347bus.SYS file altogether, and it booted fine. Now I uninstalled Daemon Tools, as I use the laptop also for work and cannot afford too many blue screens :-)

Can you please advice if there is a "safe" way of installing Daemon Tools?

I can send a RAR with the 11 minidumps generated today if you want...


Daniele

[Copytrooper]

Re: Blue screen after install

I can send a RAR with the 11 minidumps generated today if you want...
Daniele

Good idea, please with reference to your post in this thread.

[akwingnut]

cybertrooper is there a reason for it doing this? i have since uninstalled D-Tools also to prevent it from making the blue screen come back.... I love the D-Tools program and would love to have it installed makes it alot easiser to install stuff over my network..... thanks in advance

-AkWingnut

[Copytrooper]

since then deamon tool boots with my computer and works without any problems so i dont know what it was that i do but it does work right now.....

Did I get you wrong?

Anyway - did you remove the obsolete driver files yet?