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  • LocutusofBorg
    replied
    before I reply:

    Which software have you downloaded that told you to install
    DaemonTools? Are you sure you used latest version and not
    outdated? Which DT-version and which SPTD-driver?


    Some System-Specs would be nice, too!


    now to your rant against us and your nice comparison between
    DT and a virus (there are lots available in inet, I suggest you to
    make a selftest and download one, then come back later and
    tell us which "product" was easier for you to get rid off and
    how much more damage DT did to your data compared to
    a virus.
    -------------------------------------
    About your probs:

    this is normally no big deal, as we help people here then to
    bring the system back to the state as it was before DT was
    installed. However, in that case EVERY driver-software needs
    to include this warning. Given the fact, that you're "in Linux"
    since 98 I assume (but could be wrong of course) that you're
    a "poweruser" or at least experienced. Although you seemed to
    have bad experiences with our software, especially people
    like you should know that drivers are a DEEP modification, not
    comparable to "normal" applications.

    And frankly spoken: compared to the users that post here
    about problems and that one's that rant and spew and run
    amok to tell us how shitty our application is - it is only few
    that have a problem. But as DT is so widely used, it is "normal"
    that it SEEMS as if many people run into trouble, when in fact
    it is a small number only.

    Please also keep in mind, that you have alot of different hard-
    ware in every system and - other as "normal" software
    (example: does one game take notice of another one? Do
    they have to "play together"? No! -> unlike drivers!) we have
    to be carefully determine every possible configuration which
    can be "unstable".

    We are far away from being perfect, however, our experience
    showed us (yes, we DO talk to other developers in same
    "area" and also "observe" similar other apps) that others
    have exact the same probs, too.

    Jfyi: We have had HUNDREDS of workarounds for bugs WE
    are not responsible for! regardless if it is some AntiVirus, who,
    against all rules!!! try to access to processes directly and not
    use "usual terms" and therefore made system unstable (yes,
    this happend with one specific scanner - others used "official"
    methods and no, it was not even an extremely good scanner)
    or other drivers, that are - sorry for my harsh words here -
    poorly developed (like f.e. some hdd-drivers for external
    NAS-storage-devices) and and and, the list is endless. Hell,
    we found even software on a wellknown manufacturer-system
    preinstalled that manipulate DIRECTLY every driver, so this
    MUST lead to probs, especially if one create a driver that
    protects itself against such bad behaviour.

    To make a long story short:

    When user run into trouble, HERE is the best adress to iron
    it out and we guarantee to help you to AT LEAST remove
    DT. Only because you had "a nearly heartattack" give you not
    the right to post in such a manner as if we would not know
    what we do. And most users KNOW that DT is not just soft-
    ware, it is a driver, goddamn. Of course it is ALWAYS risky
    to install drivers. I often saw systems that got inaccessable
    or BSOD's because of installed drivers.
    I'm only a little bit dissapointed because YOU should know that.
    At least when you are who I think you are. I could be
    wrong of course. Then I apologize for my assumptions and
    hope the above explanation shed some light to WHY it is
    MAYBE possible that your system becomes unbootable.
    However: we can bring you back to your system in NO time.
    If you only let us. And yes. We will include such disclaimer
    maybe really soon, so that people like you are warned in case
    they didnt even know already before. Next time, boot into
    safemode and press "cancel" when system asks if it should
    stop to load sptd.sys - then remove sptd from system and
    boot into normal windows again. 99% of problems then solved.

    And now do me a favor and post at all boards worldwide to
    be carefull when installing drivers from other manufacturers
    as well (HP-printerdriver e.g. wrecked my system, too!),
    same for alot of other drivers, including ATI's graphic-
    drivers or audiodrivers for soundcards, or usb-cards. Or
    NAS-storage-drivers. And and and.

    15 million downloads and believe me: we receive alot of feed-
    back from big companys who use DT - there are probs, too.
    But compared to the systems that run flawlessly....

    We do our best to iron out bug after bug where WE are responsible
    and even that one's where other companys are responsible.
    We invested tons of time to make DT as compatible as possible.
    Read through the forum here and you will see that I do not
    lie to you. In case of hardware-incompatibility, we bought
    TONS of hardware, especially exotic one's to make sure that
    DT runs on such systems also. We are really (mostly) nice
    and helpfull here, however, it is hard to be nice and help-
    full sometimes. Read through the forum - you will find prove
    that we often do really our best, you even do not have to pay
    us - it only seems, this is not enough for you

    sorry for your bad experiences with DaemonTools. I apologize
    for your experiences and hopefully, you will find out that we
    ARE nice and helpfull and do not try to "wreck" your system.
    Believe it or not: That was NOT our intention when we created
    DT.

    just my 2cent.

    Leave a comment:


  • David Klassen
    started a topic Big Warning Message

    Big Warning Message

    Just Installed on Windows XP Home Edition (Latest)


    How about a big warning message that says:

    -----------------------------------------------------------
    / \ "If you are not a Windows Kernel Level Software
    / \ Developer the choice to install this program may
    / ! \ destroy your computer!"
    /________\
    -----------------------------------------------------------

    In my opinion your whole program is as bad or worse than a computer virus. Luckily as the postings say there are some great informational posts on your web site. If I did not have access to these (due to only owning one computer). I would have been up S creek and swiming in your sewage.

    I just finished installing this after downloading something off the Internet which told me to install this program. After I installed it, I could not restart the computer. After many hours of near heart attack emotions the computer is back to a state we could call normal. I have been a Windows user since 1996 (Linux since 1998). I work in the software industry and believe me, from my perspective you need this warning on your package.
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