Device setup error: code 25055 (0x61df),0 (0x0). COntact your support person

[SeanAmI122886]

Operating System: WinXP Pro
Burning Software: Nero
Anti-virus Software: Norton 2005
DAEMON Tools Version: 3.47

I tried to uninstall daemon tools and the uninstall froze. Now when I try to reinstall it I get this error.

[SeanAmI122886]

Ok i got rid of that problem but now everytime i try to install daemon tools the add new hardware wizard comes up and the dirve never installs correctly. Once that happens i get a 25301 error in dameon tools.

[politcat]

Operating System: winXP
Burning Software: nero
Anti-virus Software: avg
DAEMON Tools Version: 3.47

i had the same problem. i went to device manager and found a question mark next to a virtual drive, i deleted that virtual drive. problem gone.

[LLZwerg]

Operating System: Windows XP SP1
Burning Software: Nero, CloneDVD
Anti-virus Software: Kaspersky Antivirus
DAEMON Tools Version: 3.47

I have nearly the same error message (mine is code 25050).

I uninstalled DT and tried to reinstall it as the error occured.
I deleted every registry entry that contained d347 (not if it was only part of a cryptic key, of course), removed the virtual drives from the device manager and deleted the d347* files from system32\drivers.

I also uninstalled Alcohol, Nero and CloneDVD, but still the same error message.

Has anyone an idea how I could solve this so I can reinstall DT?

Thanks

[rendariaka]

Operating System: Windows XP SP1
Burning Software: Alcohol
Anti-virus Software: Kaspersky Antivirus
DAEMON Tools Version: 3.47


Hello all, I also have the same problem. Any help please?? My hardware manager also wont display any hardware, even though it is connected and functioning.

[LLZwerg]

I just located the last registry entry that caused the problem.

Rendariaka, try to locate the following registry keys and give full access to the SYSTEM account:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\R oot\SYSTEM\000x (the one that contains d347 / if there is none, just do it to all keys)
HKEY_LOCAL_MACHINE\SOFTWARE\D-Tools
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\Scsi Port x (the one that contains d347 / if there is none, just do it to all keys)
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Cr iticalDeviceDatabase\root#d347bus
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\PCI\d 347prt

If that doesn't work, just try to search for anything like d347prt and d347bus in the registry and allow full access for SYSTEM account on the keys.

[rendariaka]

Hehe it worked!! Thank you vary much.

[LLZwerg]

No problem
I was glad to help.